Unable to get to shop.bluegrass.com to buy tickets!!

[3boobykins]

Meredith, it's no surprise you can't get tickets with that kind of attitude.


Ticket Karma'd  

Unfair.  She's worked hard to save and is sharing her honest disappointment.  She doesn't need your judgement, and this is about server issues, not attitude.  Please be kind and understanding.  This has been a frustrating process for all of us.  

[meredith86]

Sorry guys...It's true.....I'm angry, upset, teary eyed and mad that I see them for $999 on stubhub. crushed is an appropriate word and I did lose sleep over it.  This is exactly what the festival should NOT beand I'm sad at what it has become.

[JoeBu]

Meredith, it's no surprise you can't get tickets with that kind of attitude.


Ticket Karma'd  

C'mon now Joe....  She saved, tried hard, and was crushed that she didn't get tickets.  All we know about her attitude is that she doesn't want to put herself on this emotional roller coaster again. 

Lots 'o good folk aren't getting tickets, let's not call karma into play.

I take it back.  I just get frustrated with people taking things out on Planet Bluegrass just because there is high demand.  They are one of the best organizations in music.

Meredith...my wife and I decided to go to Europe this fall and don't have enough time off to do bluegrass....but huckinfappy is right.  I just bought 2 tickets if you would like them for face.

[3boobykins]

Sorry guys...It's true.....I'm angry, upset, teary eyed and mad that I see them for $999 on stubhub. crushed is an appropriate word and I did lose sleep over it.  This is exactly what the festival should NOT beand I'm sad at what it has become.

You have every right to be sad and mad.  I'm so sorry.  I hope everything works out for you in the end.  

[Sunnyand70]

 

Anyone remember when the $195s sold out last year? $195 is still a great deal! Only $15 more than the holiday price?    

I don't think they were 195 last year but I believe they sold out the day after Christmas.

[zack_adcock]

ALL: KEEP TRYING AT THE FULL PRICE TICKET PRICE!!


YOU CAN DO IT!

[HuckinFappy]

Meredith, it's no surprise you can't get tickets with that kind of attitude.


Ticket Karma'd  

C'mon now Joe....  She saved, tried hard, and was crushed that she didn't get tickets.  All we know about her attitude is that she doesn't want to put herself on this emotional roller coaster again. 

Lots 'o good folk aren't getting tickets, let's not call karma into play.

I take it back.  I just get frustrated with people taking things out on Planet Bluegrass just because there is high demand.  They are one of the best organizations in music.

Meredith...my wife and I decided to go to Europe this fall and don't have enough time off to do bluegrass....but huckinfappy is right.  I just bought 2 tickets if you would like them for face.

 

[3boobykins]

 

Meredith, it's no surprise you can't get tickets with that kind of attitude.


Ticket Karma'd  

C'mon now Joe....  She saved, tried hard, and was crushed that she didn't get tickets.  All we know about her attitude is that she doesn't want to put herself on this emotional roller coaster again. 





Lots 'o good folk aren't getting tickets, let's not call karma into play.

I take it back.  I just get frustrated with people taking things out on Planet Bluegrass just because there is high demand.  They are one of the best organizations in music.

Meredith...my wife and I decided to go to Europe this fall and don't have enough time off to do bluegrass....but huckinfappy is right.  I just bought 2 tickets if you would like them for face.

That's really kind of you, Joe!  

[swander99]

There has got to be a better way.  That was a painful 50 minutes only to be shut out.

I gave up. I couldn't even get the regular price tickets. Guess I'll start to think about alternate plans in June.

This has changed now, right?!?!?  The $195s seem to working better now?


 Listening to: 2013 festifriends getting their tickets

[32hour]

I was thinking that since today is my birthday (one that I proudly share with luminaries like Jim Messina, JJ Cale, Little Richard, Walt Disney and Sonny Boy Williamson), ticket karma would have been a little kinder but c'est la vie, right?  

I have no problem with "advance" over "holiday" pricing ($3.75 per day more) and I am completely not an Internet commerce master but I can't help but think there's a better way to do this.  

Best wishes to Planet Bluegrass as it works through this dilemma.  Happy holidays to everyone and we'll see you in June.

 Listening to: Leo Kottke & Mike Gordon

[wbcohen]

Hang in there. Just got on and tix at the regular price. Bet we all wont know or care how we got there come June....

[FaceOnMars]

Meredith, it's no surprise you can't get tickets with that kind of attitude.


Ticket Karma'd  

C'mon now Joe....  She saved, tried hard, and was crushed that she didn't get tickets.  All we know about her attitude is that she doesn't want to put herself on this emotional roller coaster again. 

Lots 'o good folk aren't getting tickets, let's not call karma into play.

I take it back.  I just get frustrated with people taking things out on Planet Bluegrass just because there is high demand.  They are one of the best organizations in music.

Meredith...my wife and I decided to go to Europe this fall and don't have enough time off to do bluegrass....but huckinfappy is right.  I just bought 2 tickets if you would like them for face.

While it might be true that PB is one of the best organizations in music,  I do think there's an issue with server load re: ticket sales they really ought to address head on ... IMO.  Maybe they're working up to it, but it's not good to have people uncertain of their order status due to insufficient system resources causing pages to not to load completely to provide confirmation.     It's not the end of the world, but it's kind of rare to see that is sort of thing happen for this caliber of an event these days.

Regardless, that's a nice offer to Merideth!

[marv]

I don't think the demand is the issue.. the question is whether or not the ticketing process was prepared for the demand, and it doesn't seem like it was really.. overloaded servers and busy phone lines.

PBG is certainly a wonderful organization and TBF is one of my favorite places on Earth, but I think they should take a hard look at their ticketing process for things like this.. Just my opinion.  Doesn't seem fair to have someone reloading a webpage for an hour because the server is overloaded only to be told that the tickets (which they probably put in their cart 30 minutes before or more) are sold out now and they have to start completely over.


Can anyone confirm a successful order over the phone?  Maybe those people wouldn't be on an online MB.    I called 30 times over 15 minutes and never got through, always busy.

[swander99]

Anyone remember when the $195s sold out last year? $195 is still a great deal! Only $15 more than the holiday price?    

I don't think they were 195 last year but I believe they sold out the day after Christmas.

Yep, last year the four days were $165 holiday, $195 advance, and the dreaded 4SingleDay pass @ $260.  Why are people so upset about not saving $15?

[aaronacp15]

Usually you have to attend Six Flags for a roller coaster ride like that! Yowza! With that said, tickets are purchased and we're on our way back to Telluride! Woohoo!