Feedback for On-Sale?

[culasthewiz]

Here's a doozy for ya Madison.  I got a low number and scored 4 TP tickets - SWEET!  Well until I was in checkout and suddenly I'm in somebody else's cart with a different quantity of tickets.



So I lost those 4 as a result. 
I called the number listed in the cart and they got their 2 TP tickets.  Might want to check into that one.


Edit: I can send you the uncensored version privately if you'd like. 

[takemecamping]

-Logged in about 830a for the virtual waiting room.
-9am was placed at 586 in line.
-I clicked the town park option, but it gave me warner field, so went for them.  Then error "you are trying to access some functionality that your account does not have access to.  Please log out and log in with another account that as access to this functionality"
-then at the payment page it had someone elses credit card number and address already typed in.

Such a let down.  Im not unhappy that I didnt get tix, per se.  Just feels like we all didnt get a fair shot.   I'll keep my ears out for if/when resale will happen.

[BluegrassMadison]

Hey everyone, thanks so much for sharing your feedback. We're working with our See Tickets partners on reading through all of the comments and investigating each situation. Thanks in advance for your patience while we look into to your concerns!

Standby for more information...for some of the more sensitive topics discussed in this thread, we may reach out to you via email or private message.

[completejohn]

VIVID SEATS has Town Park tickets for $898 each.  Get yours today!

[completejohn]

Where was the blocking of the bots and scalpers?  I went thru the entire process and never once had to prove that I was legit.

The globalization of the world has changed everything, including TBF.  So sad...

BRING BACK THE LOTTERY!!!!

[TRL]

Lmao!!!!  Lottery you've rejected us every freaking year!

Lmao!!!!  See Tickets you've rejected us this freaking year!
Way to go!
 Logged in Queue #1652  

Nothings changed.... Obsessed-ivarian checking the post every hour for the next 6 months

BUMP.
 Need 2tp please


 Listening to: Storm area 51 reruns

[BluegrassMadison]

VIVID SEATS has Town Park tickets for $898 each.  Get yours today!

I noticed that they were up several weeks ago, before our tickets even went on sale. Looking into this.

[ToddG]

VIVID SEATS has Town Park tickets for $898 each.  Get yours today!

I'm guessing there's going to be a ton of scalper tickets, there's not too many ways to avoid it with this system.

[Australian fan]

Hey everyone, thanks so much for sharing your feedback. We're working with our See Tickets partners on reading through all of the comments and investigating each situation. Thanks in advance for your patience while we look into to your concerns!

Standby for more information...for some of the more sensitive topics discussed in this thread, we may reach out to you via email or private message.

Thanks Madison x

[Hooch]

Well that was an interesting experience.  I sure am going to miss the personalized rejection emails from the Planet every year though.  Camp Run-A-Muck is already wheeling and dealing our extras to get our camp covered.  Good luck everyone!!

[BluegrassMadison]

Here's a doozy for ya Madison.  I got a low number and scored 4 TP tickets - SWEET!  Well until I was in checkout and suddenly I'm in somebody else's cart with a different quantity of tickets.



So I lost those 4 as a result. 
I called the number listed in the cart and they got their 2 TP tickets.  Might want to check into that one.


Edit: I can send you the uncensored version privately if you'd like. 

Hey culasthewiz, can you please send the uncensored version to my email? madison@bluegrass.com

Thanks!

[culasthewiz]

Hey culasthewiz, can you please send the uncensored version to my email? madison@bluegrass.com

Thanks!

Done.

[pattyowe]

I was 981 in line at 9:00:05 am. When it came to my turn, it listed 245 still available, but the number of tickets drop down bar only had the choice of 0 tickets to purchase. I kept reloading and trying. Finally, when the drop down options were 0,1,2,3,4, the number of tickets left were 0. I am so frustrated at technologies interference. I did all the things that I could do and in the end was completely out of my control.

Seeing scalper tickets up already really saddens me.

[rme2015]

I used to resell professional sports tickets for a living (NFL/MLB) not music.
But, I know all the guys in the biz.
The scalping problem for TBF is not even on the radar for ticket brokers. Brokers have the least path of resistance when it comes to resale.
TBF has a very small set of peeps that will pay above face value.
The ticket listing on Vivid is what we call in the industry as a 'Spec' Listing. If someone is willing to pay 2 times face value, the broker will make an attempt to fill the order. Many times they cannot, and the orders get cancelled. I had season tickets for professional sports, so I never spec'd seats, but I saw it out there all the time.

Looks like there were a few tech glitches this morning, but overall looks like the process worked fairly well.
Of course, those that got shut out will almost always say the system isn't working.
Our group was hoping for 8, only got 4 TP's. The search begins today!

[Nomadic]

Hello, software engineer here who does web development. I have a couple comments on TBF moving to an online queuing system. Before I start: I got 0 tickets and did not use any scripting or anything in an attempt to get tickets. I stopped after I realized turning off Javascript allowed you to see the ticket selection page.

1) They are ridiculously easy to game if you are so inclined. In this instance, simply turning off javascript before you click the ticket link allowed you to see the ticket selection page. If that was the extent of your programming knowledge you could at least know where the right buttons to click were and practice your speedy checkout. If you had more knowledge you could use a tool such as Selenium or even more simply Tamper Monkey along with that HTML you can now see to write a script to automatically select tickets and checkout for you once your number is called. Lastly if you were even more inclined you could use a tool called PostMan to send the ticket purchase request straight to the API. All of this is just entry level web development that I came up with off the top of my head. Ever wonder why concerts with queuing systems always have a million tickets on reseller sites? Well imagine if you hired expert engineers to try and game this system... they could and they do.

2) When I turned off javascript and was able to see the ticket selection page 30 minutes early there were only 1080 Town Park tickets available and 400 Warner Field Tickets. Are those normal numbers? That seems crazy low for Warner Field.

3) I predict this will be the first year of TBF history with a huge high markup secondary ticket market.

Hope some of you legit festivarians got some tickets! Of my group of 64 friends only 1 got a single ticket.

-Nomadic