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topic icon Author Topic: WOW! What a great ticket buying experience!  (Read 13588 times)
landshark
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URL icon « on: December 06, 2013, 09:12:10 AM »

Fast and easy! Thank you!!! I am in for RG, TBF and Folks. Medal Medal Medal

IT FEEL LIKE FRIDAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Woo hoo Woo hoo Woo hoo Woo hoo Woo hoo Festivarian Cake

It's my Birthday, It's my Birthday, it's my Birthday! Flower
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" Imagination is more important than knowledge. For knowledge is limited to all we now know and understand, while imagination embraces the entire world. " -  Albert Einstein
BuckeyeDog
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URL icon « Reply #1 on: December 06, 2013, 09:14:55 AM »

Same here! Just got my Telluride Tickets. The system is working great right now. The Ohio contingent will be there!

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SoCal Bluegrass
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URL icon « Reply #2 on: December 06, 2013, 09:15:47 AM »

So much easier than last year. We're officially headed back to Telluride!!!  Thumbs Up Festivarian

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RockyMtnGuy
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Telluride Bluegrass Fest -- 2011


URL icon « Reply #3 on: December 06, 2013, 09:18:02 AM »

Well Done PB Folks!!!!  Got tix in under 5 minutes total time!!  See you all in June.

v/r
  Kevin
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pettyeck
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URL icon « Reply #4 on: December 06, 2013, 09:20:20 AM »

Yes... well done. We are doing the happy dance here in Illinois.
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bluntmagee
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URL icon « Reply #5 on: December 06, 2013, 09:21:25 AM »

When I tried to complete my transaction, I'm not sure if everything went through because it proceeded to go to a blank page. Then, when I check my order history in My Account it shows no orders. However, there is a $205 pending Planet Bluegrass charge on my online bank statement so I can't tell whether the transaction went through correctly or not. Anyone else have this issue?
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wbcohen
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URL icon « Reply #6 on: December 06, 2013, 09:24:31 AM »

Agree. Much better system
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rossstevens
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URL icon « Reply #7 on: December 06, 2013, 09:27:13 AM »

I had a blank page as well when i completed my order , or so i thought . But when I checked my email it said i was charged for the ticket . "YEAH"!!
I think the ordering is sooooooooooooo fast you don't realize you bought the ticket . Great new system . Thanks Planet Bluegrass!! Wave Thumbs Up
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Pete
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URL icon « Reply #8 on: December 06, 2013, 09:29:36 AM »

 huh  Something is sour in this whole process.  Tickets are being scalped 20 min. after they went on sale.  Four days sold out in 18 min.  Scalpers SUCK.  Planet Bluegrass has to something about this.  This is NOT the festivarian spirit.  This whole experience is bullshit.  How do the scalpers get so many tickets to get on line and sell 20 min. after the sales open?  SOMETHING IS ROTTEN IN DENMARK.   Mad

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Doromb
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URL icon « Reply #9 on: December 06, 2013, 09:30:29 AM »

"Great experience"
That's sarcasm... right? I got 4-day passes in my cart, tried to checkout and was then told the 4-days were out of stock.
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BlueMaverick
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URL icon « Reply #10 on: December 06, 2013, 09:37:18 AM »

...better. Not great! I got the Tix in my Shopping Cart right away, but when I went to Checkout, I repeatedly got blank screen timeouts and had to back up and repeat each Checkout and Continue.  Took me about 15 minutes, but finally got my confirmation for 4x4-day passes.  Any longer and my Shopping Cart probably would have gotten emptied and they would have been sold out.  Not great!
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ratcub
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URL icon « Reply #11 on: December 06, 2013, 09:40:03 AM »

Boy I'm glad you folks had such good luck.  

I put Festival Tickets into my cart; Timer showed : YOUR SHOPPING CART WILL EXPIRE IN: 10:00.
I then continued shopping added Mary Illiam Camping and the timer showed expires in 10:00 minutes.
I then added M.I vehicle pass and again the timer reset to 10:00.
Then looking at my cart, there's one big highlighted banner in Red that says something about an item in your cart is no longer available.. apparently the festival passes had sold out.
I assumed that stuff in your cart would stay there until either the current timer expired, or a purchase was made.

Perhaps in the future, PB could indicated you only have 10:00 minutes from the first item put in your basket until the purchase must be completed...
« Last Edit: December 06, 2013, 09:48:20 AM by ratcub » IP address Logged
BluGrassFan
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URL icon « Reply #12 on: December 06, 2013, 09:40:52 AM »

I had two 4 day passes in my cart and as I was trying to buy camping the 4 day's sold out. Seems to me like those tickets in my cart should have been held for me.
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KS
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URL icon « Reply #13 on: December 06, 2013, 09:53:53 AM »

Hey everyone, I was able to buy a 4-day festival pass even though the first screen says SOLD OUT.   Keep trying!
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prettychillguy
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URL icon « Reply #14 on: December 06, 2013, 09:56:23 AM »

I got my ticket so I can't complain. I don't think I would describe it as great just because it took over 15 mins and I had to reload a blank checkout page. I guess thats to be expected when everyone logs on at the same time though.
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