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topic icon Author Topic: Mumford & Sons Nightgrass: Question about Non-Refundable  (Read 6346 times)
svlotus
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URL icon « on: May 07, 2013, 09:09:08 AM »

So, I've read the special rules about the lottery sale of the Mumford Nightgrass tickets: absolutely non-refundable, non-exchangable.  I know this is an effort to keep the scalpers out of this fest, which all of us fully support.  But (yes a but), my friend bought 4 nightgrass tickets for us this year and she can no longer attend.  Would the willcall office allow a photocopy of her driver's license to pick up the tickets?  I completely get the need for policy, but I'm sure this isn't the first time it'll come up--plus she's out $120! 

Just thought I'd post for feedback.

thanks y'all,
christine
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Skubes
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URL icon « Reply #1 on: May 07, 2013, 09:20:46 AM »

Just curious...how did she end up with 4 Mumford tickets?  huh
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swander99
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URL icon « Reply #2 on: May 07, 2013, 09:38:14 AM »

Just curious...how did she end up with 4 Mumford tickets?  huh

Yes, I trust "she" has two, and someone else has two, and now neither of them can come? What part of "non-refundable" is confusing? Rules seemed fairly clear (and too strict) imho.  huh
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Debbiefromtucson
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URL icon « Reply #3 on: May 08, 2013, 04:19:41 PM »

Best bet would be to call PB directly and get their "official" verdict although the rules do seem clear.....
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Debbie from Tucson
svlotus
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URL icon « Reply #4 on: May 10, 2013, 04:48:44 PM »

sorry, typo.  she has two.  it's legit.  she just cannot attend and they are in her name.  i get what non-refundable means; it's the non-transferable that sucks.  just want to use them is all.  obviously that aint happening.  i actually support a forced will-call, given what stubhub and craigslist prices are looking like right now for a 4-day town park.  i just think there should just be some wiggle room in the transfer policy when someone can't make it. 
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erndog
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URL icon « Reply #5 on: May 10, 2013, 10:05:21 PM »

I get where you are coming from, but transferrable could lead to scalpable . . . and, in spirit, that's what the policy is trying to prevent . . . none of my business, and I know plans change, but it sort of begs the question - if one wasn't sure one wasn't gonna make the event, why would one enter the lottery in the first place - now 4 people are screwed, the original 2 ticket holders and two others that could've gone if they had those tickets

I guess I am pointing out the obvious, and I'm not trying to be sanctimonious or self righteous here, but I just don't know what issue there is to complain about . . .
« Last Edit: May 10, 2013, 10:07:22 PM by erndog » IP address Logged
swander99
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URL icon « Reply #6 on: May 13, 2013, 10:03:47 AM »

I wonder why the tickets are "non-refundable"? The PLANET could fill another's request from the lotto couldn't they?   huh   Cheers
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erndog
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URL icon « Reply #7 on: May 13, 2013, 10:22:54 AM »

More than likely, they'll be given or sold to some 'FOP', friends of the Planet, or some VIP . . .

I would guess that moving down the list to the next person, notifying them, then processing the refund, a lot of work and processing that they'd rather not deal with . . .
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HuckinFappy
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URL icon « Reply #8 on: May 17, 2013, 06:47:01 AM »

On the bright side, if they go to waste, there's a little more wiggle room for the folks that do make it.
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